CRM & Marketing Automation

Create A Better Customer Experience

For those who work with a CRM platform, it’s hard to imagine a world without it. If you love structure and organisation, your CRM software keeps everything related to managing your customer relationships — data, notes, metrics, and more — in one central place. A CRM platofrm makes data usable and helps your company work.

With a CRM, you can target different audiences, set scores and alerts based on an individual lead or customer’s activity, proactively work with contacts, and maintain relationships. Best of all, a CRM system can be used across departments to ensure that all customer-facing teams are empowered with the right data to create incredible customer experiences. So why wait any longer? Call Deeper States to learn more on 1300 333 737.

Automate Your Marketing & Sales

Sales Automation

A CRM is great for automating sales. Here are just a few of the tasks that you can expect your CRM to be capable of delivering:

  • Lead and Opportunity Management.
  • Detailed and trusted reporting out-of-box, including Microsoft Power BI.
  • Lead scoring and nurturing.
  • Create sales email funnels with writeback functionality and tracking to prompt sales agent to call back customers.
  • Offer a customer-centric view of business relationships, not a departmentalised view.
  • Simplified collaboration between different staff.

Our CRM products include Salesforce, Microsoft Dynamics 365 Sales Enterprise, and Pipedrive to name a few.

Marketing Automation

Marketing automation can help streamline your marketing efforts and make your department incredibly efficient. Automate functions and free up staff time to work on strategic projects.

Here are some of the tasks your marketing automation can deliver:

  • Customer Journey Management.
  • Segmentation based on customer behaviour, incuding purchasing patterns.
  • Increased conversion due to better sales and marketing alignment.
  • Personalised marketing strategy & communication strategies.
  • Social Media Engagement integration.
  • Omnichannel customer experience.

Our CRM products include Microsoft Dynamics 365 Marketing, Click Dimensions,
Salesforce, HubSpot, Mailchimp and Campaign Monitor.

For more information about Sales and Marketing Automation, please call us on 1300 333 737

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